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  1. Kasselman Solar Support Center
  2. Troubleshooting

Troubleshooting

Fixing problems with your solar system — reporting, production, weather and wildlife.

System Not Reporting

  • Reconnecting your Envoy-S or IQ Envoy (moved)
  • Reconnecting your Envoy-S or IQ Envoy with Wi-Fi (moved)
  • Older systems: reconnecting an Envoy-R with an LCD screen
  • My system stopped reporting — start here
  • Enphase: your IQ Gateway or Envoy isn't reporting
  • Enphase: one or more microinverters aren't reporting
See all 7 articles

Internet & Communication

  • What should I know if my system uses a cell modem?
  • What is Power Line Communication and Why is 'Noise' a Problem?
  • Communication Troubleshooting: tplink Powerline Network
  • I changed my internet — what do I need to do?

Low or No Production

  • My production looks low — is something wrong?

Weather & Seasonal

  • What happens to your solar panels after a snowstorm (moved)
  • Snow and ice on your solar panels
  • I think my roof is leaking
  • Birds, squirrels, bees and wasps around your array

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