Steve Kasselman

1. Understanding Your System
2. How Solar Works

The short version Sunlight hits your panels and they make electricity. That electricity powers your house first, and anything you don't use goes out to the grid, where your utility credits you for ...

1. Troubleshooting
2. Internet & Communication

What should I know if my system uses a cellular modem for reporting to Enlighten? Learn how Enlighten updates your system data if you use a cellular modem at your site If your system has a cell...

1. Monitoring Your System
2. Apps & Logins

How can I add users to my MyEnlighten account? Get guidance on how to add users to your MyEnlighten account so they can view your system’s energy production You can add users to your MyEnlighte...

1. Monitoring Your System
2. Apps & Logins

  How do I change my system name? Read the steps to change your Enphase system name To change the system name, perform the following steps: Navigate to the 'Menu' tab.   2. Under the Account ...

1. Understanding Your System
2. How Solar Works

Understand solar energy terms such as watt and watt-hour Knowing the difference between a watt (W) and a watt-hour (Wh) helps you understand the impact of your home energy use on your electric bill...

1. Your Utility & Your Bill
2. Understanding Your Bill

Short answer Your bill going up doesn't mean your solar has stopped working. The two are only loosely connected, and the fastest way to tell them apart is to check production in your app rather tha...

1. Your Utility & Your Bill
2. NYSEG & RG&E

Reading & Understanding Your NYSEG Meter NYSEG reads your meter every other month, when they do not read your meter they create an estimated energy use to bill. To always be billed based on your ac...

1. Batteries & Backup Power
2. Your Battery

  How Does My Battery Work?   How does my solar work with my battery? The excess energy your solar panels produce first charges the battery and then is exported to the grid.  It is important that ...

1. Troubleshooting
2. System Not Reporting

This article has moved. We've combined it with our other guidance into one, fuller article: Enphase: your IQ Gateway or Envoy isn't reporting. Everything that was here is in the new article, alon...

1. Troubleshooting
2. System Not Reporting

This article has moved. We've combined it with our other guidance into one, fuller article: Enphase: your IQ Gateway or Envoy isn't reporting. Everything that was here is in the new article, alon...